FOOD SAFETY & HOSPITALITY CAREER PATHWAY (FSH)

The Food Operations & Guest Services Certificate prepares learners for entry-level roles in food service and hospitality environments that support daily operations, customer interaction, and safe food handling. Training emphasizes sanitation, service flow, teamwork, and professionalism to prepare learners for fast-paced front- and back-of-house roles.

SOC Codes: 35-2021: Food Preparation Workers; 35-3023: Fast Food and Counter Workers; 35-3031: Waiters and Waitresses; 

35-9011: Dining Room and Cafeteria Attendants and Bartender Helpers; 35-9021: Dishwashers; 35-9031: Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop; 43-4171: Receptionists and Information Clerks

Core Courses

FSH 101 — Food Safety & Sanitation Fundamentals

FSH 102 — Workplace Communication & Customer Interaction

FSH 103 — Workplace Safety, Ethics & Professional Conduct

Occupational Courses

FSH 201 — Food Handling, Preparation & Service Basics

FSH 202 — Service Flow, POS Systems & Operational Support

FSH 203 — Public Health in Food Service Operations

FSH 204 — Time & Temperature Control and HACCP Fundamentals

Industry Credential

Food Handler

The Food Service Management & Compliance Certificate prepares trainees for entry-level marketing, promotional support, and event coordination roles across business, nonprofit, and public sector environments. Training emphasizes market research fundamentals, branding support, customer engagement strategies, event logistics coordination, and campaign documentation to support organizational visibility and growth initiatives.

SOC Codes: 13-1121: Meeting, Convention, and Event Planners; 13-1161: Market Research Analysts and Marketing Specialists

Core Courses

ADMIN 101 — Administrative Operations Foundations
ADMIN 102 — Professional Communication, Documentation & Records Management
ADMIN 103 — Workplace Compliance, Ethics & Customer Interaction

Occupational Courses

ADMIN 207 — Project & Event Coordination Support

ADMIN 210 — Marketing Foundations & Brand Positioning

ADMIN 211 — Market Research & Consumer Data Analysis Basics

ADMIN 212 — Digital Marketing & Campaign Coordination

The Administrative Management & Operations Support Certificate prepares learners to support and transition into first-line supervisory roles and day-to-day operations support within administrative and office settings. Training emphasizes team coordination, scheduling, performance documentation, customer service oversight, and compliance awareness—supporting effective frontline leadership and operational continuity.

SOC Codes: 11-3012: Administrative Services Managers; 11-9199: Managers, All Other; 13-1190: Miscellaneous Business Operations Specialists; 13-1198: Project Management Specialists and Business Operations Specialists, All Other; 43-1011: First-Line Supervisors of Office & Administrative Support Workers

Core Courses
ADMIN 101 — Administrative Operations Foundations
ADMIN 102 — Professional Communication, Documentation & Records Management
ADMIN 103 — Workplace Compliance, Ethics & Customer Interaction

Occupational Courses
ADMIN 201 — Office Systems, Scheduling & Workflow Coordination

ADMIN 202 — Supervisory Support & Team Coordination Basics

ADMIN 205 — Billing, Invoicing & Financial Documentation Basics

ADMIN 208 — Process Improvement & Administrative Quality Basics
ADMIN 209 — Policy, Procedures & Administrative Compliance Systems